Voiptoners’ 10 Best VoIP Services for Small Businesses

Up to date (till October 2018), I’ve tracked and tested over 10 different VoIP providers across the country.

So, which providers gave the best VoIP services experience for small business in 2018?

Few are not worth mentioning.

I paid and tested most of it to find out the quality and experience on my own.

Most of the time, I only signed up for one month and some does provide a money back within the period which is good!

I could recoup back my investment.

Good To Know Top 10

Here’s what I did to find out best VoIP services:

  1. Find and signed up with the most popular discuss VoIP in the market.
  2. Getting around with their services and features.
  3. Calling friends and family all over the place to test on voice quality.
  4. Ping and technical test on the connection.
  5. Bugging their customer support with questions.
  6. Cancel out the service. (Usually within 2 weeks time)
  7. Published review.

The complete full testing and checking (ranking, screen shot, ping results and etc) can be found here at the Google Spreadsheet that I’ve prepared.


Top 10 Best VoIP Services make it to the List

Here is a summarized list that I’ve prepared for the best 10 performing VoIP services.

Ranking position is based from my own experience and impression after using and testing.

While the ranking may be biased towards my own preferences but it was backed up by actual data and technical performance find out.

1. RingCentral Office – Best Business VoIP System

Average Ping Time: 205ms

Packet loss: 0

Voice Clarity: 8/10

Price: $19.99/mo
RingCentral Office

RingCentral, Inc. is an award-winning global provider of cloud based business phone system and collaboration solutions. RingCentral has the confidence of over 350,000 organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

Find out why I ranked RingCentral Office in #1

2. Grasshopper – Best Virtual Phone System

Average Ping Time: 220ms

Packet loss: 0

Voice Clarity: 9.5/10

Price: $24.00/mo

Running your business solely on your cell phones. This is what the Grasshopper capable of doing. Founded by 2 entrepreneurs and they had serve more than 300,000 individuals up-to-date. They will show you how you can turn the world into your office virtually and without boundaries. Working effortlessly and flexible is the key to today dynamic business environment. They are certainly the solution you have been looking for.

Find out why I ranked Grasshopper in #2

3. RingCentral Professional – Best for Individual

Average Ping Time: 205ms

Packet loss: 0

Voice Clarity: 9/10

Price: $12.99/mo

Go as you grow? The Ringcentral professional plan is the basic and most simple straight forward business VoIP you will ever found. Pay for necessity and add-on or expand your system when needed as you grow in latter time. Maintaining the professionalism in your work and business while keeping your number as your business grow. Reducing the infrastructure cost and improving the framework to drive efficiency.

Find out why I ranked RingCentral Professional in #3

4. VoiPo – Cheapest VoIP in USA & Canada

Average Ping Time: 375ms

Packet loss: 0

Voice Clarity: 7.5/10

Price: $6.21/mo

With the slogan of saving over 75% on your monthly phone bill, Voipo strike to get your attention especially for the budget concern consumer. Not just a talking show they are running here, but they actually manage to reduce your monthly expenses by giving you a promotional 2 years special rate for their Voip services as low as $6.21 per month. Rich in features and certainly a good choice and selection for US home-based consumers.

Find out why I ranked VoiPo in #4

5. Ooma – Best for Performance

Average Ping Time: 170ms

Packet loss: 0

Voice Clarity: 10/10

Price: $19.95/mo

Ooma has been a provider for well over 13 years and has taken not just the phone world by storm but also in the areas of home and Internet security. The company’s credentials and products are impeccable – not only that, the company is grabbing market share with its affordable prices and flexible packages. For any customer who cares about safety, quality and saving money, Ooma is the way to go. Five stars all the way.

Find out why I ranked Ooma in #5

6. Phone.com – Best Affordable Business VoIP

Average Ping Time: 256ms

Packet loss: 0

Voice Clarity: 8/10

Price: $9.99/mo

Trusted by over 25,000 businesses locally. A low cost but efficient VoIP phone solution to your business that you need daily. From my findings, I found out that the Base plan is more than sufficient to handle a sole proprietors or individual business alone.

Find out why I ranked Phone.com in #6

7. Phone Power – Best Unlimited International Call

Average Ping Time: 283ms

Packet loss: 0

Voice Clarity: 7/10

Price: $8.33/mo

Awarded with Deloitte Technology Fast 500 in year 2012. They are the leader in the field of business communication technology and keep improving years after years. With exceptional local support that expand during weekend and off working hour for the convenience of consumer. Their CEO which is also a co-founder for DSL Extreme and Rampage Cellular certainly enrich the company services and experience.

Find out why I ranked Phone Power in #7

8. Nextiva Pbx – Best Flexible VoIP

Average Ping Time: 359ms

Packet loss: 0

Voice Clarity: 9/10

Price: $14.95/mo

Frankly, for most business owners, the future of communication is in Pbx SIP trunking. Interestingly, this can be integrated easily and immediately as much as possible. There are various businesses which have on-premise PBX systems which come in both VoIP and analog systems. They really need to think about using the PBX SIP Trunking services from Nextiva.

Find out why I ranked Nextiva Pbx in #8

9. Rebtel – Best Mobile VoIP

Average Ping Time: 223ms

Packet loss: 0

Voice Clarity: 6/10

Price: Prepaid

You can’t get a cheaper international calls rate that you have been looking for other than Rebtel. Prepaid payment method that can help you monitor your usage and certainly will not have a bill shock ever. They had achieve one billion minutes of calls up to date. Techcrunch had been recommending them as well when Rebtel launches unlimited international calling. No commitment and you can leave anytime you want with prepaid method.

Find out why I ranked Rebtel in #9

10. Viatalk

Average Ping Time: 346ms

Packet loss: 0

Voice Clarity: 5/10

Price: $7.87/mo

Although they had been in the industry for more than 10 years but I still believe they are lacking behind the top players in terms of quality and customer support.

Find out why I ranked Viatalk in #10