If you’ve been experiencing latency issues with your VoIP calls, you’re not alone.

In this blog post, we’ll explain what latency is and how you can fix it.


What is VoIP Latency?


VoIP latency is the delay between when a call is made and when it is received.

It can be caused by a number of factors, including network congestion, Poor quality of service (QoS), and incorrect configuration of VoIP equipment.

There are a few things you can do to fix VoIP latency issues:

-Check your internet connection: Make sure you have a good quality internet connection with sufficient bandwidth.
-Check your VoIP equipment: Make sure your VoIP equipment is properly configured and that all software and firmware is up to date.
-Enable Quality of Service (QoS): QoS can help to reduce latency by prioritizing VoIP traffic on your network.
-Use a dedicated VoIP line: A dedicated VoIP line will ensure that there is no competition for bandwidth from other devices on your network.
-Use a VPN: A VPN can help to reduce latency by encrypting VoIP traffic and routing it through a private network.


Causes of VoIP Latency


There are a number of factors that can contribute to VoIP latency, but the three most common causes are:

1. Network Congestion

If your VoIP traffic is sharing the same network with other types of traffic (e.g. video streaming, gaming, etc.), network congestion can occur and cause latency issues.

2. Poor Quality of Service (QoS)

QoS is the process of giving prioritization to certain types of traffic over others. If your VoIP traffic is not given adequate QoS, it can result in increased latency.

3. Distance/Geographic Location

The further away you are from the VoIP server, the greater the chance for increased latency due to distance/geographic location.


How to Fix VoIP Latency


VoIP latency is the delay between the time you speak into your phone and the time your voice is heard on the other end.

This is a common problem with VoIP calls, and it can be caused by a number of factors. In this article, we’ll show you how to fix VoIP latency.


Use a Quality of Service (QoS) Router


If you find that your VoIP calls are often marred by latency issues, one possible solution is to use a quality of service (QoS) router.

A QoS router is designed to prioritize traffic on your network so that latency-sensitive applications like VoIP can function more smoothly.

To set up a QoS router, you’ll need to identify the devices on your network that will be using VoIP.

Once you’ve done that, you can configure the router to give priority to VoIP traffic from those devices.

If you have a small business with only a few VoIP devices, you may be able to get by with a consumer-grade QoS router.

But if you have a larger business or more than a few VoIP devices, you’ll probably need a more powerful and feature-rich QoS router designed for business use.

Whichever type of QoS router you choose, make sure it’s compatible with the rest of your network equipment and setup.

And if you’re not sure how to configure the router for optimal results, check with your VoIP provider or IT department for assistance.


Use a Managed Network Switch


If you are using a consumer-grade router to connect your phones or computers to the internet, this could be the source of your VoIP latency issues.

A better solution is to use a managed network switch, which you can usually find at your local computer store.

Managed network switches are designed for businesses and have many features that consumer-grade routers do not, including Quality of Service (QoS).

QoS automatically gives priority to time-sensitive traffic, such as VoIP calls, so that they are not delayed by non-critical traffic, such as internet browsing or email.

Another advantage of using a managed network switch is that it allows you to create separate virtual local area networks (VLANs) for different types of traffic.

For example, you could create a VLAN for VoIP calls and another VLAN for internet browsing. This would ensure that VoIP traffic is not delayed by other types of traffic on your network.

If you want to eliminate VoIP latency issues, using a managed network switch is the best solution.


Use a VPN


A VPN can help reduce latency by encrypting data and routing it through a server closer to the destination.

This process can add a bit of overhead, but it may be worth it if you’re regularly experiencing high latency.

You can find more information about using a VPN for VoIP here.




In conclusion, VoIP latency is a problem that can cause issues with your VoIP service.

However, there are ways to fix it.

By using a VoIP optimization service, you can reduce the amount of latency in your VoIP calls.