1. Voice quality of the calls
The Quality of Service of VoIP depends on a number of factors such as the broadband connection, service provider, hardware used, and the place where the call is being made.
Problems related to any of these factors can affect the call badly and lead to delay, echo, and unwanted noise in the same.
Such problems have been experienced by a large number of users.
In order to overcome all these, you can adopt various means such as registering with a better service provider, changing the broadband connection, or using quality hardware parts.
Another major concern with the VoIP system is security.
It is highly prone to identity theft, service theft, virus, and malware problem, spamming, phishing attacks, and many more.
3. It is not dependent on wall power
The traditional phone call system does not need any constant power supply. You may need to charge the phone, but you can even keep it functional for a certain time duration when there is a shortage of electricity.
However, this is not applicable for VoIP. It needs a constant supply of power from the wall and it is certainly a disadvantage of it.
4. It is highly dependent on the bandwidth
VoIP calls work on the basis of the internet connection and internet connection refers to Broadband in most cases.
Naturally, it is highly dependent on the Bandwidth.
When there is a problem with the connection, the phone line experiences problems too.
Also, poor connection and shared connection can lead to various problems in the VoIP call service.
Check here if your broadband can handle all the VoIP calls here.
5. Associating geographic location to the IP address
Associating geographic location to the IP address might be another problem.
It is not possible to implement 911 emergency calls with VoIP.
The numbers that are used in the case of VoIP are all IP-addressed phone numbers.
But the IP addresses cannot be associated with geographic locations and it thus becomes difficult to track which location the caller belongs to and assign a call center accordingly.
6. Limitations due to problems in computer
Another major problem with VoIP is a phenomenon called “processor drain” which can affect a call. Your system could crash in the middle of a call and computer problems can thus disrupt the phone call system.
7. You cannot integrate other devices with it
Integrating the different devices such as television, video recorders and home security systems with the traditional phone call system is possible.
Practically, you just can’t really integrate them with any of the VoIP systems on the market right now. Who knows this might happen in the future!
Here’s The Solution
Despite picking on the very best virtual PBX providers out there, below are some of the quick fixes for you.
So these are the various drawbacks of VoIP service which trouble the users and affect the quality of calls in VoIP.
But how can you overcome these drawbacks?