Not sure which enterprise VoIP provider is right for your business? Check out our list of the top 5 enterprise VoIP providers to help you make the best decision for your business.
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RingCentral
RingCentral is a cloud-based VoIP (Voice over Internet Protocol) provider that delivers enterprise-grade features and functionality. Its features include auto-attendants, call forwarding, call recording, and internet faxing. RingCentral also offers a mobile app that allows you to make and receive calls on your mobile device.
Overview
RingCentral is a VoIP provider that offers a variety of features and services for business users. Their plans are affordable and customizable, making them a great option for small to medium-sized businesses. They offer a wide range of features, including unlimited calling, voicemail, call forwarding, caller ID, and more. They also have an extensive network of international numbers, so you can make and receive calls from anywhere in the world.
Pros
-Best for customer support: 8×5 phone support and 24/7 live chat with US-based agents
-Most flexible plans: pay for only what you need and scale up or down as your business changes
-Great features: IVR, call recording, auto-attendants, voicemail-to-text, and more
Cons
Although RingCentral provides a great VoIP system for businesses, there are a few potential downsides to consider before making the switch.
-RingCentral’s VoIP systems are not compatible with existing phone systems, meaning that businesses will need to completely replace their current set-up.
-There is a slight delay when making or receiving calls, known as “latency.” This can cause problems if you are trying to have a conversation in real-time.
-RingCentral does not offer 24/7 customer support, so businesses may have to wait for assistance if they experience any problems outside of normal business hours.
Nextiva
business VoIP phone system. A business VoIP phone system can save your company a lot of money. VoIP stands for Voice over Internet Protocol, which means that your phone calls are made over the internet instead of traditional phone lines.
Overview
Nextiva is a business VoIP provider that offers a wide range of features designed to help businesses improve their telecommunications. Nextiva was founded in 2006 and is headquartered in Scottsdale, Arizona. The company has won numerous awards for its VoIP service, including being named one of the top 5 enterprise VoIP providers by Business News Daily.
Nextiva offers a variety of features that are designed to help businesses improve their communication, including:
-Voicemail transcription
-Call forwarding
-Caller ID
-Call waiting
-3-way calling
-Do not disturb
In addition to these features, Nextiva also offers a wide range of support options, including:
-24/7 customer support
-Live chat support
-Online support center
Pros
There are many reasons why customers choose Nextiva for their business VoIP needs. The company is a reliable and well-known provider that has been in business for many years. Nextiva offers a wide range of features and plans that can be customized to meet the needs of any business, no matter how large or small. In addition, the company provides excellent customer service and technical support.
Here are some of the main reasons why customers choose Nextiva for their business VoIP needs:
-Reliable and well-known provider
-Customizable plans and features
-Excellent customer service and technical support
Cons
While VoIP has plenty of advantages, there are also a few drawbacks to keep in mind:
1. VoIP requires a strong and stable internet connection. If your internet connection is unreliable or goes down, your VoIP service will not work.
2. VoIP can be less reliable than traditional phone lines. While most VoIP providers offer high-quality service, there is still a chance for dropped calls or static on the line.
3. VoIP can be more expensive than traditional phone service, depending on your plan and provider.
4. Not all phone equipment is compatible with VoIP service. You may need to upgrade your current phone system or purchase new equipment in order to use VoIP.
5. There may be a learning curve when switching to VoIP from traditional phone service. It may take some time for you and your employees to get used to the new system.
Jive
Jive is a leading provider of VoIP services for businesses. They offer a variety of features and are constantly innovating to provide the best possible service for their customers. Jive has a variety of features that make it a great choice for businesses, including:
Overview
Jive is a VoIP provider that has been in business since 2006. The company specializes in providing VoIP services to small and medium-sized businesses. Jive offers a variety of features, including HD voice quality, call forwarding, call waiting, caller ID, voicemail, and a mobile app. Jive’s plans start at $19.95 per month per user.
Pros
Here are some things that businesses should keep in mind when selecting a VoIP provider:
-Cost: How much will it cost to implement VoIP in my business? How much will it cost per month?
-Scalability: Can the system grow with my business?
-Ease of use and deployment: How easy is it to use the system? How long will it take to deploy?
-Reliability and uptime: How reliable is the system? What is the uptime?
-Features: What features does the system offer?
Cons
VoIP telephone systems are a great way for businesses to save money on their phone calls. However, there are some potential downsides to using VoIP that businesses should be aware of before making the switch.
One of the biggest potential cons of VoIP is that it can be more vulnerable to security threats than traditional phone systems. Because VoIP uses the internet to transmit calls, it is possible for hackers to intercept and listen to calls or even record them. This is a serious concern for businesses that handle sensitive information or need to comply with data privacy laws.
Another potential downside of VoIP is that it can be more susceptible to outages than traditional phone systems. If there is an internet outage, then VoIP calls will not be able to go through. This can be a major problem for businesses that rely on being able to make and receive phone calls.
Finally, VoIP can also be more expensive than traditional phone systems if not set up correctly. If a business does not have enough bandwidth to support VoIP calls, then they may experience issues with call quality or even dropped calls. This can be a major frustration for both customers and employees.
Overall, VoIP telephone systems have many potential benefits for businesses. However, there are some potential downsides that businesses should be aware of before making the switch.
Vonage
Vonage is one of the most popular enterprise VoIP providers. It offers a number of features that can be tailored to your business’s needs, including call forwarding, call waiting, voicemail, and more. Vonage also offers a mobile app that lets you make and receive calls from your mobile device.
Overview
Vonage is a leading provider of business VoIP solutions. With over 500,000 customers worldwide, Vonage provides the most feature-rich and cost-effective solutions for small business and enterprise customers. Vonage’s award-winning Business Cloud platform offers advanced features such as call forwarding, hunt groups, caller ID, and voicemail to email. Vonage also offers a wide range of internationalCalling Plans to meet the needs of multinational businesses.
Pros
1. Reliable services: Vonage’s business VoIP service is based on a 100% IP network. This helps to ensure that your calls will go through even if the power goes down or there’s an Internet outage.
2. Affordable plans: Vonage offers a variety of business VoIP plans that are very affordably priced. You can choose a plan that fits your business size and budget.
3. Scalability: Vonage’s business VoIP services are very scalable. You can easily add or remove users as your business grows or changes.
4. Excellent customer support: Vonage offers 24/7 customer support for its business VoIP customers. You can always reach someone if you have questions or need help with your service.
5. 30-day money-back guarantee: Vonage offers a 30-day money-back guarantee on all of its business VoIP plans. This gives you plenty of time to try out the service and make sure it’s right for you before you commit to it long-term.
Cons
The biggest con of using VoIP for business is the potential for dropped calls. A dropped call in the middle of a sales pitch can be very costly, so VoIP providers need to have solid connections with little to no lag time. The second big con is security. Just like any other type of online communication, there is always the potential for hacking and data breaches. VoIP providers need to have robust security measures in place to protect their clients’ data.
8×8
8×8 is a cloud-based VoIP solution for businesses of all sizes. The company offers a variety of features, including auto attendants, call forwarding, call recording, and more. 8×8 also offers cloud storage and unlimited scalability.
Overview
Enterprise VoIP is a telephony solution that uses an internet connection instead of a traditional phone line. VoIP service providers offer a variety of features and services that can be customized to fit the needs of businesses of all sizes.
There are many VoIP providers on the market, but not all of them are created equal. To help you choose the best provider for your business, we’ve compiled a list of the top five enterprise VoIP providers.
1. 8×8
2. RingCentral
3. Vonage
4. Comcast Business
5. AT&T Business
Pros
If you’re looking for a business VoIP solution, there are a lot of factors to consider. But one of the most important is finding a provider that’s the right fit for your company. To help you out, we’ve put together a list of the top five enterprise VoIP providers.
1. 8×8
8×8 is one of the leading enterprise VoIP providers. They offer a variety of features and services that are designed to meet the needs of businesses of all sizes. One of the things that sets 8×8 apart from other providers is their focus on security and compliance. They offer features like call recording and encryption that can help keep your calls safe and secure.
2. Vonage
Vonage is another popular choice for business VoIP. They offer a wide range of features, including HD voice quality and call forwarding. They also have an excellent mobile app that lets you make and receive calls on your smartphone.
3. RingCentral
RingCentral is another great option for businesses that are looking for a comprehensive VoIP solution. They offer all the features you’d expect, like HD voice quality and call forwarding. But they also have some unique features, like video conferencing and team messaging.
4. Jive
Jive is a VoIP provider that offers both cloud-based and on-premises solutions. They have a wide range of features, including HD voice quality, call forwarding, and call recording. And their cloud-based solutions are scalable, so you can add or remove users as your business grows.
5. 8×8
Last but not least, 8×8 is one of the leading enterprise VoIP providers. They offer a variety of features and services that are designed to meet the needs of businesses of all sizes
Cons
1. You’re stuck with an 8×8 phone number
-There is no way to port your phone number to 8×8
-If you cancel your service, you lose your phone number
2. 8×8 requires a contract
-You have to sign a 1 or 2 year contract with 8×8
3. 8×8 charges a cancellation fee
-If you cancel your service before your contract is up, you have to pay a cancellation fee